Cashless Account Refund Policy

Customer support: email for any questions regarding your cashless account.

All credit left unredeemed by the close of the event will be refunded in accordance with the terms below:

  • Cash: Leftover funds in your account, purchased onsite at the event using cash, will require you to complete a Manual Refund Form, available soon after the festival.  Important: You must first register your wristband to receive a refund for cash funds. The deadline to apply for a manual refund is April 19, 2022. Upon verification, the refund will be processed within 10 business days following the closure of the refund form.
  • Loaded Wristbands: Please note that pre-loaded wristbands are not refundable.

Request A Refund